Experienced Desktop Support & Help Desk Analyst

Updated 02/21/2016

I am CompTIA A+ certified with many years of experience providing desktop and technical support for end users. I have a proven track record of increasing company profits as an Operations Manager which has allowed me to succeed in a continually evolving marketplace. The real world experience I have gained throughout the years has sharpened me into the successful businessman that I am today. I am able to relocate as needed.

Within the attached resume, you’ll discover how my technical background and business expertise will be of benefit your operation and contribute towards your success.

Michael Ketterer

“Michael is a very trustworthy person who really cares about his clients and his business. He will always go the extra mile to make sure they are taken care of.”
Ryan Kovacs - IT Operations Specialist at Travelers Insurance

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