October 20, 2010

Blackbaud Introduces Merchant Services for Credit Card Transaction Processing

Blackbaud Release

CHARLESTON, SC - October 20, 2010 - Blackbaud, Inc (Nasdaq: BLKB), announced today that Blackbaud Merchant Services™ is now available to all customers, offering nonprofits a secure, affordable and integrated payment and donation processing solution.

"Blackbaud Sphere customers have been processing payments for more than 10 years and we are now pleased to extend this solution to all of our customers," said Sarita Myers, Blackbaud's director of marketing. "Blackbaud Merchant Services removes risks associated with storing credit cards because the environment is PCI compliant and we know this is important to our customers and their donors."

Family Legacy Missions International needed a streamlined approach to processing online transactions. With the Blackbaud OneRate™ solution, the organization is able to achieve this across all transaction types.

"It was easy to get up and running–-we were securely processing credit cards within 24 hours," said Sommer Clayman, Family Legacy Missions International's director of finance and accounting. "Because we are working with one processer that integrates with our other solutions, The Financial Edge, The Raiser's Edge, and Blackbaud NetCommunity, we have been able to streamline our processes and meet our online giving goals."

The strategic mission of the Family Legacy Missions International is to pro-actively and permanently address the cyclical and multi-faceted problems of depression, poverty, and AIDS that plague the lives of the children of Zambia, Africa. The organization processes donations from all over the world and needed a way to centralize information and make it more accessible.

"We needed the ability to accept credit cards, no matter what the location," said Clayman. "The web-based platform enables us to pull reports and complete transactions wherever we are. Plus, the simplicity of the Blackbaud OneRate makes it helpful in budgeting and forecasting."

Blackbaud Merchant Services is a Blackbaud PCI-compliant solution that safely processes all transactions with the Blackbaud Gateway™, then encrypts sensitive information to ensure donor information is secure in the Blackbaud Vault™. Blackbaud Merchant Services processes all types of transactions, including real-time, batch, point-of-sale, "card present," and "card not present."

For more information and to sign up for a Blackbaud Merchant account, visit www.blackbaud.com/merchantservices.

**About Blackbaud
**Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. Approximately 24,000 organizations –- including University of Arizona Foundation, American Red Cross, Cancer Research UK, The Taft School,Lincoln Center,Tulsa Community Foundation, Ursinus College,Earthjustice, International Fund for Animal Welfare, and the WGBH Educational Foundation –- use one or more Blackbaud products and services for fundraising, constituent relationship management, financial management, website management, direct marketing, education administration, ticketing, business intelligence, prospect research, consulting, and analytics. Since 1981, Blackbaud's sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. Headquartered in the United States, Blackbaud also has operations in Australia, Canada, Hong Kong, the Netherlands, and the United Kingdom. For more information, visit www.blackbaud.com.