Sales Engineer (Solutions Consultant)

General Overview

PeopleMatter is a leading provider of Software as a Service Human Capital Management and workforce productivity tools—helping companies hire, motivate, and retain top talent. PeopleMatter’s powerful software platform allows companies to develop their employees’ skill sets, manage compliance training requirements and develop employee capabilities into measurable results. PeopleMatter offers an integrated suite of products that includes Learning Management, Performance Management and Onboarding.

Solution Consultants…

• Gather information about the needs and problems of current and prospective clients
• Design effective solutions that meet those needs and solve those problems using PeopleMatter products
• Effectively and persuasively present PeopleMatter solutions both in writing and verbally
• Articulate the technological and business advantages of PeopleMatter solutions to both technical and business users
• Establish and maintain strong working relationships with people at all levels in prospective client organizations
• Proactively drive and manage all stages of the sales process—including the technology evaluation stage
• Passionately advocate and work toward the success of PeopleMatter and its products
• Develop product expertise and act as a subject matter expert for other employees
• Collaborate with other teams to gather and maintain information on our competitor’s solutions
• Collaborate with other teams to develop effective sales collateral and up-to-date product demonstrations

Solution Consultants Must Be Able To:

• Speak with clients to understand, anticipate and meet their needs
• Maintain accurate records of each contact with clients and prospective clients
• Develop customized product demonstrations and deliver them in an effective way to prospective clients
• Prepare and deliver compelling sales presentations to prospective clients
• Respond clearly and effectively verbally and in writing to the functional and technical aspects of RFIs and RFPs
• Represent PeopleMatter products to clients and prospective clients in a variety of situations, including WebEx presentations, phone calls, in-person presentations and at field events such as conferences and seminars
• Anticipate, identify, and overcome objections that might prevent prospective clients from choosing PeopleMatter
• Effectively convey client requirements and requests to Product Management
• Travel throughout assigned sales territory as needed
• Interact professionally with a variety of people at all levels, including clients, vendors, and other employees
• Provide training to and produce support materials for other members of the Sales team

Solution Consultants Must Have:

• Excellent written and verbal communication skills
• Excellent analytical and problem-solving skills
• Excellent presentation skills
• Excellent sales, project management and negotiation skills
• Ability to wear multiple hats and get things done in a fast-paced, high-tech environment
• Strong business sense, practical technical skills, and real-world experience selling software products
• Ability to build strong, positive working relationships with other employees, clients and prospective clients
• Working knowledge of Microsoft Office products including Word, Excel and Powerpoint
• Experience with HR and Learning Management Software Systems (preferred)
• Experience working with products in a Software as a Service (SaaS) environment (preferred)

Solution Consultants typically report to the Vice President of Sales.